(800)222-8893  (Press "1" for sales)  Mon-Fri  10AM-5PM

 

 

Terms and Conditions

Taxes

7% state sales tax will be collected on all shipments to a New Jersey address, unless a valid resale certificate is on file.  As of October 1, 2006, shipping charges to NJ customers are also subject to NJ sales tax.  All items picked up in person at Zeckhausen Racing are subject to NJ sales tax, regardless of the residence of the customer.  See: http://www.state.nj.us/treasury/taxation/vendors.htm for more details.

Freight

Unless otherwise specified or agreed to, all goods will be shipped by UPS surface freight, pre-paid and added to the invoice. The customer may specify alternate shipping (e.g., UPS Next Day Air, 2nd Day Air, 3-Day Select), at time of order.

International orders

Credit cards for international orders will be accepted at Zeckhausen Racing's discretion. We may request that high value orders be paid with wire transfer, prior to shipment of goods. Customers are responsible for any duties or tariffs imposed by local government agencies. For shipments to Canada, United Parcel Service (UPS), will charge the customer additional border brokerage fees on Standard (Ground) shipments. For this reason, we recommend that Canadian customers select United States Postal Service (USPS) shipping at checkout, since they do not charge these fees. For heavier items, such as brake rotors, USPS sometimes becomes impractical due to weight limitations, and may not show up as an option on the checkout screen. If you contact us, we will let you know all your shipping options and make recommendations based on our experience and your deadline.

Sales Conditions

Prices and product availability are subject to change. Please verify prices and availability prior to ordering. By placing an order you agree to be bound by these Terms and Conditions.

Freight Damage

Any and all damage claims must be made with the responsible carrier. Claims must be made by you the customer, as Zeckhausen Racing can not initiate claims on your behalf.

Wheel to Caliper Clearance of Big Brake Kits

In many cases big brake kits will not fit under stock wheels. Most 17" wheels will clear the outer diameter of calipers on brake kits with 328 and 332mm rotors, while an 18" wheel is typically required for 355mm kits. However, some 17" wheels will clear 355mm kits.

The more critical clearance is between the back of the wheel spokes to the outer face of the caliper. Do not assume an 18, 19 or even 20+ inch wheel will clear the outer face of the caliper.  Templates and measurements are available to help customers determine wheel fitment, and we can tell you about wheel combinations we've successfully used.  Some wheel manufacturers, such as HRE, can build a wheel for you that takes into account the dimensions of your big brake kit.  BBS wheels has an online application guide at the following link: bbs-usa.com (click on "Application Guide" in the upper left corner of the BBS web page.)

Final fitment of big brakes, however, is the responsibility of the customer.

Wheel Spacers

Wheel spacers can provide extra clearance to the outer face of the caliper. This will also space out the entire wheel, widening the track width of the vehicle. Basic suspension settings will generally not be adversely affected by a slight widening (5-15mm per side) of the track. Fender clearances should be checked on lowered cars, and longer lug studs or wheel bolts will be required.

It is the responsibility of the customer to insure wheel spacers are properly specified and installed.

Brake Vibration

The most common cause of brake vibration is thickness variations on the rotor. As delivered, kits from StopTech have typical rotor thickness variation within 0.0003". Actual rotor thickness variation will never change, though pad material may be deposited unevenly on the rotor faces. Under extreme conditions, any rotor may suffer uneven pad deposition due to improper bed-in or exceeding the pad's Maximum Operating Temperature (MOT). This deposited material may induce a vibration, and if severe enough, can only be cured by replacing the rotor. Not following proper break-in procedures for rotors and pads, or using street pads on the track are the most common causes of brake vibration. Leaving a foot on the brake pedal when the brakes are hot may also cause pad deposits on the rotor.  For best results, follow these guidelines when installing new pads, rotors, or big brake kits: Proper Bedding Procedure

Zeckhausen Racing is not liable for vibrations caused by extreme usage or improper break-in procedures.

Brake Noise

Certain brake pad compounds make more noise than others. Proper anti-squeal shim plates between the caliper pistons and backing plate of the pad may help reduce the problem. Anti-squeal lubricants are also available to reduce or eliminate the noise. The reality is, some performance pads are more prone to brake squeal than others.  And full race pads, when used on the street, may squeal like an old school bus.

The customer is responsible for any squeal related issues due to pad selection.

Returns

Returns are allowed only with prior authorization and RMA number. Any shortages must be reported within 2 days of receipt and original cartons saved. Return requests must be received within 7 days of receipt of merchandise and original carton saved. Merchandise must be returned within 7 days of return authorization, freight prepaid. It is strongly suggested that customers use an insurable and trackable method, such as UPS or FedEx and email us the tracking number, when available. That will help us process your return more quickly.

No returns on products which are outdated, opened, damaged, or otherwise not sellable. No returns allowed on parts once installed. Special Order Items are NON-RETURNABLE and NON-CANCELABLE. No returns on items without manufacturer’s original (unspoiled) packaging materials. All manuals, outer cartons, boxes, must be in original condition. No returns allowed if these items are taped, ripped, soiled, or otherwise altered. Zeckhausen Racing is not responsible for merchandise damaged by customer misuse or improper installation.

Returned merchandise will be credited to your credit card after inspection and approval. Please allow up to 30 days from our receipt of your return for your credit. Returns, other than defects or damages, will be subject to a 20% ($20 Minimum) restocking charge. Shipping fees are not refundable. All sales are final.

Disclaimer of Warranty / Limitation of Liability

By purchasing the brake kit and/or components contained herein and opening the accompanying box or packaging, the purchaser(s), his/her/their buyer(s) and/or the ultimate user(s) expressly (1) acknowledge that he/she/they have read and understood all terms set forth herein; (2) understand and agree that the brake kit and/or components, whether acquired new or used, whether complete or incomplete, whether of merchantable or non-merchantable quality, whether saleable or non-saleable, is taken, purchased, selected and/or acquired "AS IS" and "WITH ALL FAULTS"; (3) acknowledge that the brake kit and/or components contained herein are intended only for off-street use, regardless of whether said brake kit and/or components are approved by a state or the United States Department of Transportation; and (4) understand and agree that he/she/they bear all risks, including but not limited to the risk as to the quality and performance of said brake kit and/or components, the risk of any and all liability arising from the use or misuse and/or correct or incorrect installation of said brake kit and/or components, and the risk of bearing the costs of repair or replacement of the subject brake kit and/or components, whether in defective or non defective condition.

ZECKHAUSEN RACING MAKES NO EXPRESS OR IMPLIED WARRANTIES, WHETHER ORAL OR WRITTEN, WHETHER TRUE OR UNTRUE AND REGARDLESS OF SOURCE, TO ANY PURCHASER(S), HIS/HER/THEIR BUYER(S) AND/OR ULTIMATE USER(S) OF ITS BRAKE KITS AND/OR COMPONENTS. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE IS HEREBY EXPRESSLY AND EFFECTIVELY DISCLAIMED AND SUCH DISCLAIMER IS ALSO HEREBY ACKNOWLEDGED BY THE PURCHASER(S), HIS/HER/THEIR BUYER(S) AND/OR ULTIMATE USER(S) RATHER, THE PURCHASER(S), HIS/HER/THEIR BUYER(S) AND/OR ULTIMATE USER(S) EXPRESSLY AND IMPLIEDLY AFFIRM THAT HE/SHE/THEY ARE RELYING UPON HIS/HER/THEIR OWN SKILL AND JUDGMENT IN SELECTING AND PURCHASING THE KIT AND/OR COMPONENTS CONTAINED HEREIN AS SUITABLE FOR HIS/HER/THEIR INTENDED USE.

Automobile racing and performance driving, whether sanctioned or not, whether on or off the road, are dangerous. Products used in such environments/applications are subject to stresses and conditions outside of normal use, wear and tear. All equipment sold or provided by Zeckhausen Racing LLC is sold WITHOUT WARRANTY, EXPRESSED OR IMPLIED. No warranty or representation is made to the product’s ability to protect the user from injury or death. The user assumes all risk. Zeckhausen Racing LLC is NOT responsible for any damage, consequential or otherwise, for equipment failure or malperformance after installation. Under no circumstances is Zeckhausen Racing liable for labor charges or loss of use.

The purchaser(s), his/her/their buyer(s) and/or the ultimate user(s) understand and agree that no officer, director, employee, agent, salesman, representative, distributor, or other affiliate of Zeckhausen Racing has any authority to make any statement or representation contrary to the terms set forth hereinabove. Any such statement or representation is hereby effectively disavowed.

Changes to Terms and Conditions

Zeckhausen Racing reserves the right to change these Terms and Conditions at any time without prior notice, and purchaser's continued purchase of parts constitutes acceptance of those changes.

To order by phone or for technical assistance:

Call (800)222-8893 and press "1" for Sales

International customers may call: 973-761-5054

Hours of operation: Monday-Friday, 10AM - 5PM  (Eastern Time)

We are located in Fairfield, New Jersey

 

Terms & Conditions

Send mail to [email protected] with questions or  comments about this web site.
Copyright © 2015 Zeckhausen Racing, LLC
Last modified: 9/18/2015